Reviews For Sport Clips Haircuts of West Duluth

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5 rating

Sure it is frustrating when the wait is so long, but that means the stylists here do a great job and people keep coming back and are willing to wait. The online check in helps a lot. They are short staffed but maybe they don’t just hire anyone!!! Not a lot of stylists are good at cutting men’s hair. And it is posted on the side of the door, always hiring.

Reply from Sport Clips Haircuts of West Duluth :
Thank you for your feedback. We do have online checkin to help with wait times. Please check it out at https://haircutmenduluthmn.com/. We look forward to seeing you again soon!

1 rating

Horrible service! We got there the blonde girl in the front desk was in the phone! We waited around five minutes and she never even made eye contact to us or tell us to wait or anything. After she got done with her phone call, she still ignored us and continued looking at her computer screen... 10 minutes went by and we were totally ignored. Another customer got in and it was the same for him, we decided to leave. Once in the parking lot the customer that was behind us, came over and told us the blond girl had told him it will be a minimum of 2 hours to get a hair cut there... considering it was Monday at 10:15 am we found it little unbelievable. It was just poor customer service!!!

Reply from Sport Clips Haircuts of West Duluth :
We are sorry to hear about your experience at our store. We now have online checkin with a text alert option to alert you when to return to the store. Please visit our store website for details: https://haircutmenduluthmn.com. We hope this helps with your convenience. We so appreciate your feedback and will work on training our team members to improve your experience!

3 rating

Not too happy with the online reservation system. Often backed up or choked out because they wont take you if they have more than a 2 hr backlog. Like, why not hire some more people or open a bigger store? LOL. I love this place and they give good haircuts. I don't like the "we don't take reservations" thing, then the online reservation thing doesn't work most of the time.

Rated 3.0 out of 5.0 based on 5 Client reviews

5
Bucky J. | November 6, 2018 Overall Experience

"Sure it is frustrating when the wait is so long, but that means the stylists here do a great job and"

1
Forrest S. | August 13, 2018 Service

"Horrible service! We got there the blonde girl in the front desk was in the phone! We waited around "

3
Kevin B. | March 12, 2018 Overall Experience

"Not too happy with the online reservation system. Often backed up or choked out because they wont t"

5
Antoinette K. | August 17, 2017 Overall Experience

"My boys always look forward to the MVP cut, hot towel and massage. Up until Sports Clips opened in t"

1
Mark N | June 2, 2017 Service

"Hire more people! Every time I stop by the wait is ridiculous. Wait an hour for a guys cut? Come "